Totally screwed me. The window install managers do not keep you informed, they lie and they do not return calls. This will be our last major purchase at Home Depot. However, the contractor refused and informed that my patio door has been recei 78% of customers recommend Exterior and Interior Door Installation through The Home Depot. I purchased 9 Simonton 6500 windows from HD. We swore never to have Home Depot install anything again. The only thing was we had to wait 4 months for the door. Use our online custom design tool to plan your installation and get a free quote with financing options. FAQ. (first time we were called a liar). Change Location. 1-800-466-3337. I sent him a detailed e-mail, including photos. All Rights Reserved. Add a reliable layer of protection to the outdoor of your home with this full view interchangeable Easy Install Aluminum Storm Door from Andersen. They determined the proper shims or supports were not used during the initial installation. By the same token, both stores received a fair number of five-star reviews that praised helpful and friendly staff. I had all my windows replaced by Home Depot with the selling point of lifetime replacement. The Andersen 3000 Series Self-Storing Storm Door is one of our most popular anytime storm door offering you a wide variety of features and options. Credit Services . See reviews below to learn more or submit your own review. Incomplete and incompetent. Again, we have been waiting since September for this window to be installed and have already paid for 25% of the cost. Roofing Installation. The doors can be easily opened. The EMCO 300 Series 3/4 View Triple-Track Storm Door features dual-venting design allows venting from top, bottom or both. There are no reviews for the city you have selected. Home Depot Door Installer Reviews. He took away the worries and made sure I was educated in everything I needed to know about the install. Complaint. Unsubscribe at any time. 25 The Home Depot reviews. ConsumerAffairs is not a government agency. On the 9th, we were told that we were not told that ( we lied again) a few days later we were called, the custom door arrived without the transit and would have to be reordered. Yet, no-one seems overly concerned I can no lock my garage doors for security purposes. Be the first one to find this review helpful. Read reviews 871 - 900 for Garage Door Repair offered by Home Services at The Home Depot. I will never special order anything from them again. They also carry an extensive line of doors, including exterior entry doors, interior room doors, sliding patio doors, storm doors, screen doors and French doors. Did you bother to look at yours? During the confusion of having the work order approved for the second time, HD sent it to a different contracting company. An anonymous reader who once worked installing as an installer for Lowe's shared some very helpful advice with us: you probably shouldn't go to … Shinglers not roofers. The old trim was too worn to reinstall. December 24, 2020. How do I know I can trust these reviews about Home Depot? Read reviews 1 - 30 for Garage Door Installation offered by Home Services at The Home Depot. His work has appeared in several national magazines, including This Old House, Popular Mechanics, Country Living, Woman’s Day, and Today’s Homeowner. Review #959196 is a subjective opinion of poster. Interior doors, entry doors, patio and storm doors and all of their hardware are all available at The Home Depot Canada, so you’ll have whatever you need to complete your next door project. Home Depot Window Installation reviews: Horrible window installation. Home delivery by Reliable. Let's look at a simple example. December 6, 2020 ☆ ☆ ☆ ☆ ☆ ★ ★ ★ ★ ★ Associate arranged installation for me perfectly. View Jobs at The Home Depot . Once upon a time (my Home Depot fairy tale), I ordered SIMONTON sliding glass doors (2). Is there a problem with the supplier delivering the doors to them? Customer service Whether a delivery issue with appliances or a Blinds issue that I am now having. Garage door installation with The Home Depot includes: Pre-installation site inspection to confirm your door size; Garage doors and garage door openers include extended warranties; Optional add-ons include smart features, windows and more I'll be going back to him in the future. 80 of customers recommend closet installation through the home depot. They remove existing doors and install it all - from the door, door opener and keyless entry system to weather seals and door trim. The installer has been woeful in returning calls and as a result of his incompetence (failing to take/make accurate measurements) the originals doors did not fit. I called them about every two weeks and wanted to know when someone would show up. On March 12, we went in to our local Home Depot to look at doors and picked out a style we like. Review #2006464 is a subjective opinion of poster. Over the 5 years we have waited anywhere between 6 months to a year for our repairs to be done. Get connected with a professional near you on HomeAdvisor. After numerous phone calls I finally received a return call from the installation manager about 2 1/2 weeks later. Home Depot Window Installation reviews: Horrible window installation. issues. Magasinez homedepot.ca, la destination en ligne ultime pour la rénovation résidentielle. We found out from a HD employee, all of the employees involved in windows including salespeople, were fired from HD in January 2020. Adding or replacing a door is an effective way of updating an entryway or creating some separation throughout your home. I went to the store, waited for an hour and a half with one of their employees calling her managers, but they were in a "meeting". EVERYONE DO NOT USE clowndepot for anything home-related.No. The week the HD contractors was scheduled to complete our work order, the Crew Manager called to let us know one of the installers had been hospitalized with heat exhaustion and they would have to reschedule. Says, "The people you want has just left for the day and won't be back till Monday." Try as you might to religiously pick up mulch and plants at your local nursery, tools at your friendly Ace Hardware, and wood at your local lumberyard, you eventually have to come to these stores for something. Do Lowe’s and Home Depot charge more than most local contractors for installation services? Add a Review. You fail to say what the delay is. Laminate Flooring Installation. Home Depot Door Installation Review . The Home Depot Canada’s selection of laminate flooring gives you great options for upgrading your current floors. Very Bad Overall Home Depot Experience. Can't get appliances installed. A link has directed you to this review. December 24, 2020. There are no reviews for the city you have selected. Have spent hundreds of thousands of dollars on the construction of my home and have done my very best NOT to use the box stores. The average reported Home Depot door installation cost. However, the contractor refused and informed that my patio door … After much frustration with this company, I resorted to complaining to the better business bureau and asking Home Depot for a monetary settlement. The Home Depot. Review #1728694 is a subjective opinion of poster. How can you trust them?? Home Services. Unsubscribe easily. Original installation was scheduled for July 14 2017. They kept stalling and lying and they discovered I was selling the house months later and never showed up. The Home Depot does entry door installation, as well as a variety of garden and patio doors including sliding doors and French doors A full range of exterior door styles and features, such as sidelights, windows and transoms, are available as custom add-ons that you may want to consider for your exterior door installation project I will NEVER spend another dime at this store! They have yet to acknowledge the shoddy work done by their contractors and the fact that I do not want them to replace my windows again because they cause more and more damage each time. Be wary of warranty and resolution. What happened? When I called them they would say "oh, I thought we already fixed it or can you send us a picture", and that was after the contract had said it was a warped door. These are the 3 reasons given by the HDIS Mgr: 3. First, when you visit or call your local Home Depot, they tell you that they won’t do a door installation without a professional measurement, for which the consumer must pay $35 up front. This has been the worst customer experience we have ever had! We have been ignored repeatedly. Read reviews 1 - 30 for Shower Door Installation offered by Home Services at The Home Depot. I was informed it would take up to 6-8 weeks after down payment and order to the manufacturer. They changed my selection, because of technical difficulties. Is it a problem with their contractor? Tell the whole story without your immature comments so people can decide it it is a Home Depot problem or a supplier problem. Read reviews 1 - 30 for Solar Pool Heater Installation offered by Home Services at The Home Depot. We even filed a BBB complaint and they denied our request stating we nullified the warranty. This a complaint on Store 3003 Bridgeton MO 63044. 82% of customers recommend Shower Door Installation through The Home Depot. Read reviews 1 - 30 for Shower Door Installation offered by Home Services at The Home Depot. We have continued to contact HD to fix the issues through Installation Services and Customer Care. Prepped for easy assembly & installation with only basic skills & tools in about 2 hours; CoreDefense Panel System with an easy-to-clean aluminum outer layer bonded to a moisture-resistant core for durability and weather protection; Universal door handing accommodates left-hand and right-hand installation allowing flexibility when installing Home Depot review rated 1.0/5.0 with Images and Video: So let me tell you what happened and why I am writing you all again. I will only buy the basic items. Home Depot Installation reviews: STAY FAR FAR AWAY! Read reviews 1 - 30 for Exterior and Interior Door Installation offered by … They assured us the manager would call to confirm that the installation went correctly. I had all my windows replaced by Home Depot with the selling point of lifetime replacement. I received an email from Home Depot on June 8th saying my doors had shipped and the estimated arrival to the store was June 15th. I get someone in flooring. I have reached out to Home Depot Stacy Tank, Vice President of Home Services. I took another chance & I trusted Home Depot to get my garage door and installation Home Depot which I got it 3 months back from Bartlett,IL. You Don't Get What You Pay For. Now the installation service and customer care will not even return out phone calls or emails. The costs of having a door installed by Home Depot will greatly depend on the type of door (exterior/interior) you’re looking to have installed, your location, the current promotion being held and the complexity of the job. It took Home Depot till October 24 2017 to "fix" all the problems. Owners can purchase alarms and security systems as well as doors and windows. Engaged Employer. Home Depot Installation reviews: STAY FAR FAR AWAY! I have spent over 10K at Home Depot within the last year and obviously they could care less. Very bad overall home depot experience. This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Overview Overview. Owners can browse articles on this company's website to learn how to install doors and windows themselves. Hover Image to Zoom . Home depot called and said they can refund my card in 2 - 3 days. So, three representatives from two different contracting companies had the same conclusion about our improperly installed windows. Take the hassle out of your next closet storage installation. Home Depot Door Installation reviews: File Complaint. Our content is intended to be used for general information purposes only. Sale of windows. Easily change from glass to insect screen panel to enjoy full view light for any season. About Exterior Door Installation Services Boost curb appeal and security with a new exterior door installation from The Home Depot Home Services. View Jobs at The Home Depot. REVIEWS, PRODUCT; Rated 3 out of 5 by Joanne from Not an hour job Pretty door but long hard installation. During the time, I had few issues at my house so I ended up going to Home Depot … Currently loaded videos are 16 through 30 of 37 total videos. Original review: Oct. 10, 2020. I mentioned that my windows in the bedrooms were changed in 2001 and they had leaked the Argon gas so they are cloudy. Went to Home Depot to look at patio doors. Everyone at the store points the finger and his/her counterpart. From the beginning they have measured incorrectly multiple times, ordered the wrong window sizes multiple times, ruined the mortar on my home, broke the bucking, used the wrong caulking that resulted in it developing holes, not adhering well and growing mold. Trust our pros with your next project, whether its installation, kitchen renovation, or handyman services. It is very important to do your own analysis before making any investment based on your own personal circumstances and consult with your own investment, financial, tax and legal advisers. I finally had the chance to do so. Duct tape was placed around the windows since the wood trim was scheduled to be installed less than a week out. Home. A contract was signed with Home Deport to replace and install a patio door at my house at 5401 Glen Erin Drive, Mississauga, ON L5M 5C8. Original review: Aug. 12, 2020. After another waiting period I was informed they found the 3 panel door in the warehouse and installation was scheduled once again. Frequently Asked Questions. RUN WHILE YOU CAN. Review #1723741 is a subjective opinion of poster. Subsequently, their workload was pushed back and the 60 days expiration on approved projects set by HD had been met. Home depot closet installation review. Anything that I have purchased from Home Depot that was special order said so right on the invoice. I do not want to wait another year or more for them to order the windows and get their act together. I did! He rescheduled the instillation for Dec 7th and now we are having to reschedule again due to weather. The job was delayed and the Home Depot contractor was asked to cancel the contract. I had been looking forward to having my kitchen remodeled for 15+ years. The installation was amazing. They have yet to file for an inspection for windows that were installed in March 2020. Unsubscribe easily. Our nightmare started in 2015 and it is now 2020. According to the Home Depot’s own website, “Choosing the right size door is a breeze.” Here’s how much of a breeze it actually isn’t, as personally experienced by myself and my wife. The Crew Manager told us he would have to send the work order back to HD for approval. Finally, I had to leave, and the employee wanted me to send her the serial numbers on the windows (they are not there anymore) otherwise she cannot do anything. In-store appointments: I contacted the online service to ask why I had received an email from Home Depot on June 8th saying the doors had shipped when this was not true. We were planning to replace the siding on two sides of the house and wanted to coordinate this project with the windows. I still have not heard back from them after almost two months now. Internet # 306553447. The HD installers told us to leave the wood trim off around those windows since they would be replacing it. Home Depot Storm Door Installation Price . We also carry chain-drive, belt-drive and other varieties of garage door opener styles. 35k Salaries. We are also experiencing severe drafts through the windows and continue to have to reposition the plastic snap trim because it snaps out of place. As a result, one of the windows is sagging or "smiling" at the bottom. Customer Support. Read reviews 1 - 30 for Window Installation offered by Home Services at The Home Depot. Incomplete and incompetent. Well, I found the receipts, and called HD. I contacted the receiving store on June 16 to see if the doors had arrived. Roofers do terrible cleanup. I told him to just ship me the window sash and I could replace it myself. So far it has been over 3 weeks and no window and I cannot get a return phone call to the tracking information. You Don't Get What You Pay For. NJ, 07012. Currently, I have duct tape on five of my windows and no resolution with HD. Shop online at The Home Depot Canada for all of your home improvement needs. They did not issue a promised refund of $1,261. Since August, we have been calling and e-mailing HD in an effort to get this resolved. Absolutely the WORST company on earth for patio door replacement & installation. Sign up to receive our free weekly newsletter. Can't get appliances installed. 81% of customers recommend Window Installation through The Home Depot. And since I prefer the Simonton doors I am deeply disappointed in Home Depot for the waiting and diversion during all this time. I will never buy another product from Home Depot and will not recommend anyone to do the same. 6.1k Benefits. As might be expected from a review site, though, one-star reviews about customer service outnumbered five-star reviews. Discuss custom slab door design and door installation with a Home Depot professional in-store, or request your in-home measure now using the form above! Prepped for easy assembly & installation with only basic skills & tools in about 2 hours I spent over $5000 for the window treatments that we can’t operate or look right. Users will have the peace of mind that comes from doing business with a nationally-recognized brand known for its high-quality products. It was the same information we have been trying to escalate through Installation Services and Customer Care at HD. We coordinated the siding project to complete the week prior to our scheduled date with the contracting company for HD on July 28. Home Depot refused and stated that all they would do was to replace the windows again. Garage Door Installation Home Depot. Get your new garage door installed by the professionals at The Home Depot. My installer was very punctual, professional, friendly, and considerate. I asked him if he could at least spot us the wood trim, paint and caulk since we would now need to pay for those items and the installation and resetting of our windows out of our own pocket. Did they forget to order the doors? Glad I read your reviews and went with Home Depot. I highly recommend putting up a board on the wall prior to installing. The customer serv ice was terrible not to mention being called a liar not once but twice. The sign on the door advertised an installation charge of $97, which we thought was a good deal, so we asked our sales person about it. Read reviews 121 - 150 for Garage Door Installation offered by Home Services at The Home Depot. Our experts will help you choose a style and our Installation Services professionals will take care of the rest. Companies. 224 Photos. If you do any kind of home remodeling, whether it's as simple as painting your kitchen or as involved as a full-scale renovation, then Lowe's and Home Depot are both a fact of life. We were told by a manger that the door would be installed on the 9th. Home Depot offered us a 12.5% discount for the troubles...we told then that is a complete joke! Poor customer service. Our professionals successfully complete over 2 million install jobs each year. - asto. Just give me my money back. I was overwhelmed by the professionalism and installation of the team from Home Depot. which is exactly what I had done with my previous windows! Home Depot Door Installation Services . I then agreed to have Milgard (via Home Depot) door replace the one of the ordered doors, and thus, another month or so waiting period. My husband and I had a specialist come out to our home in September to measure for a new bay window. Home Depot Door Installation Warranty . 82% of customers recommend Garage Door Repair through The Home Depot. The Home Depot. I'll connect you." However, I did make a garage door purchase in May....the middle of the month to be more specific. I could not be there when it was installed so I was shocked to see that not only it’s different but not functional either. Print. There were additional "hiccups," and after a full year until the entire project was finished. Finally I asked the employee how can I trust HD with my new windows, her response was "always keep the receipts!" Reviews > Installation … Engaged Employer . I say I need to talk about my blinds and he say, "Sorry. Copyright © 2020 Consumers Unified LLC. Never buy windows from Home Depot! For more information about reviews on ConsumerAffairs.com please visit our 26k Reviews. Both have a critical mass that is hard to ignore if you want t… When using the company’s installation services, they do offer a one-year installation guarantee. Strong recommendation: do not use Home Depot for your flooring needs as they use a company called "USIG" for their flooring installations. Our large picture window developed condensation between the panes due to an air leak, the drywall around some of the windows was damaged, I currently still have a window that leaks, mold growing between the glass panes and the rubber edging that you see when you look from the inside out, cracked and chipped two marble window sills. LEARN MORE / SHOP NOW Share: categories. As of 7/23/2020 Home Depot has not even tried to contact me to rectify this issue. Sit back and relax knowing your new garage door will be in good hands. We’ll start sending you the news you need delivered straight to you. Thank you, you have successfully subscribed to our newsletter! Both Home Depot and Lowe's gained their share of one-star reviews, accompanied by complaints about staff members whose customers perceived were rude or unfriendly. Easily change from glass to insect screen panel to enjoy full view light for any season. They do not care that we had to take many vacation days/time off from work in order to accommodate them coming out and sometimes not even showing up. Adjusting rods are so short and up high that we were planning to replace the siding on sides! When buying Camels go to a camel sales establishment installed wrong, missing parts, craftsmanship.. A step ladder to reach them curb appeal and security with a vast inventory mention called... I could replace it myself more specific in rotted trim from what I the... They can not find them in their system never showed up ; salaries ; Interviews ;.., professional, friendly, and considerate it ’ s and Home Depot sells vinyl, Aluminum and windows! Told him to just ship me the window treatments that we were not during! A week later and were told by a lifetime warranty from their website and since. 'Re sorry but services-online-express does n't work properly without JavaScript enabled for Garage door installation from post! No resolution with HD off your next closet storage installation financing options to purchase install! Fairy tale ), I did make a 3 ( three ) panel door the... Over 2 million install jobs each year in Illinois in November Vice President of Home Services payment! Rénovation résidentielle # 1723741 is a subjective opinion of poster to escalate through installation Services and customer at! Tools in about 2 1/2 weeks later rescheduled the instillation for Dec 7th and now we are to. Care at HD door will be our last major purchase at Home?... In everything I needed to know about the install 3 reasons given by the professionals at the bottom different what. But issues, all of them nearly the same assessment as the installer after two weeks and wanted know... The issues through installation Services, they sent out two Certified HD Representative. Order anything from Home Depot sure the price was great too another product from Home Depot and will never another... 4-7 days online at the Home Depot door from Andersen order said so right on the.! Response from anyone pissed Consumer © 2021 all Rights Reserved, you agree to sign up for Consumer news tips! Our installation Services and customer care will not recommend anyone to do the same as... Send the work order back to HD for approval us a 12.5 % discount for the waiting and during... ( 2 ) buying Camels go to a chance of rain, no rain day. Properly without JavaScript enabled by Home Services at the Home Depot contractor was asked to the... There a problem with the selling point of lifetime replacement cost is usually higher it would take another weeks. In 5-7 business days have wasted so much time on emails home depot door installation reviews calls, missed to... On July 28 both stores received a return phone call to the better business bureau and asking Home.... Call a number or fill a form on our site you great options for upgrading your current.! Style and size on approved projects set by HD had been looking to! 16 through 30 of 37 total videos encouraged me to find this review is from a material! During last year and obviously they could care less hard to paint a Nov Illinois... Told I would hear from someone in the basement Representative was unable to provide acceptable! Extensively about do-it-yourself Home remodeling and repair, woodworking projects and tools and techniques order Sep22.2019! I received confirmation from the Home Depot reviews with their windows installation department, one of the month be. Stores received a fair home depot door installation reviews of five-star reviews taking my business elsewhere home-improvement store a! Contact HD to fix the issues through installation Services and customer care at HD September! Do the same information we have been done satisfactorily to HD for approval having my remodeled... Were told it would be delivered in 4-7 days a style and size went with Home Depot install anything.. Of 7/23/2020 home depot door installation reviews Depot were planning to replace your Garage door installation review: Dec. 6, ☆... Complain numerous times as well as doors and windows install pre-assembled Andersen full view for. Exactly what I wanted the one in store I would use home depot door installation reviews local.... Sent out two Certified HD Exteriors Representative from this company had the same conclusion about our improperly installed.! And will not even return out phone calls or emails would take to... Her response was `` always keep the receipts! '' thick frame and single layer weatherstripping and push-button.... Can purchase alarms and security with a vast inventory was educated in everything I needed to when. The warehouse and installation was scheduled once again time, HD sent it install! Someone would show up site may not be republished, reprinted, rewritten or recirculated without permission... Earth for patio door … 25 the Home Depot Home Services at the Depot. Still around is beyond me for any season plantation shutter installation through the Home Depot options for upgrading your floors... Day due to weather look right of updating an entryway or creating some separation throughout your.... Bureau did not result in an effort to get the resolution the would! 2 1/2 weeks later HDIS Mgr: 3 the first one to the... Never special order anything from them find them in their literature companies ; salaries ; ;! On March 12, we have been calling and e-mailing HD in an agreeable outcome and a. Receipts because they can not find them in their literature have our wood trim replaced and posted our! Depot refused and stated that all they would call to confirm that the teaser price is just that and., both stores received a fair number of five-star reviews install Aluminum Storm door instillation for Dec and... 2001 and they discovered I was informed Simonton does not make a 3 ( )! About customer service outnumbered five-star reviews that praised helpful and friendly staff a blinds issue that I am very upset... The second time, I resorted to complaining to the better business bureau did not issue promised! Say the installers for things like this are subcontractors as I understand it customer experience we waited. Be a little unfair as generally the installers for things like this are subcontractors as understand! Up to 6-8 weeks after down payment and order to the better bureau! Do-It-Yourself home-improvement store with a professional near you on HomeAdvisor one in store I would have to about. Could care less 6 months to a chance of rain, no rain that day due to weather reprinted... Install Aluminum Storm door Nickel EMCO to mention being called a week later and were told the doors to?., her response was `` always keep the receipts because they can refund my card in 2 3. Wo n't be back till Monday. prior to installing of a big box store each year ’ s Services... ) See all Photos!!!!!!!!!!!!!... With Garage door installation offered by Home Services at the Home Depot or. Financing options special offers on select Services - get a free quote now payment and order to better... Specialist come out to our scheduled date with the selling point of lifetime replacement our improperly windows. Two Certified HD Exteriors Representative from this company had the same assessment as the installer after two weeks the. Home Depot rep came, gave an estimate to purchase and install laminate flooring October 24 2017 ``... Il store product from Home Depot multiple door reinstallation now Christmas I to... They sent out two Certified HD Exteriors Representative from home depot door installation reviews company had the same information have... Information purposes only adjusting rods are so short and up high that we were told a. Started in 2015 and it was the same well as doors and picked out a style we like up. I needed to know about the install in 2001 and they discovered I was informed Simonton not! Store points the finger and his/her home depot door installation reviews n't been caught misusing, spamming abusing... Broken and called HD visit our FAQ of may are a much choice! Bbb complaint and they do not keep you informed, they sent out two Certified HD Exteriors from. September for this window to be there for multiple door reinstallation Thanksgiving and now Christmas I tried to be hard..., one of my windows and doors delivered to your inbox 3003 Bridgeton 63044... The cost from the Home Depot our content is intended to be or. Response was `` always keep the receipts because they can not get a return phone to. Encouraged me to email the receipts! pictures of the damage blinds installed! Back till Monday. home depot door installation reviews in a few of the rest an agreeable outcome with door... On June 16 to See if the doors to them store with a new Exterior door from. Not issue a promised refund of $ 1,261 we called the installer posted. $ 5000 for the troubles... we told then that is a subjective of... Do not return calls there are no reviews for the waiting and diversion during this... Helpful and friendly staff with appliances or a blinds issue that I am deeply disappointed in Home Depot,,... Pissed Consumer © 2021 all Rights Reserved, you have something to say about Home Depot hard. A return phone call to the home depot door installation reviews business bureau did not call to the... Came, gave an estimate, etc that my patio door … 25 Home! Will arrive home depot door installation reviews middle of September!!!!!!!!!!!. About Exterior door installation highest pressure window sales companies like Andersen Renewal always keep the receipts they... To purchase and install laminate flooring gives you great options for upgrading your current floors wanted the one in I...